Customer support
This page lists the channels you can use to reach us, how to follow your orders on your own, and what to do if you suspect fraud or unauthorized access.
Contact us
For questions about your account, your orders or payments, write to: admin@mippo.io
Follow your operations
After signing in, you can check the status of each order on the dashboard and generate a position and transaction statement for any period, with CSV and PDF download.
Security recommendations
- Never share your password, verification codes, recovery phrases or wallet private keys with anyone, including people who say they speak on our behalf.
- Before confirming an order, check the destination wallet address and the network (for example, TRC20 or ERC20). Blockchain transfers cannot be reversed, and sending to the wrong network can cause the assets to be lost.
- Access the platform only at https://mippo.io.
- If you see access you do not recognize or an operation you did not make, change your password immediately.
To report fraud, unauthorized access or a security incident, contact: admin@mippo.io
Privacy and personal data
For privacy requests and data subject rights, contact: admin@mippo.io